Last updated: January 1, 2024
We collect information you provide directly (name, email, phone), information generated by your use of the Service (shift schedules, incident reports, certification records), and technical data (IP addresses, browser type, usage logs). We do not sell your personal information.
We use collected information to operate and improve the Service, send notifications and alerts you have opted into, provide customer support, comply with legal obligations, and detect and prevent fraud or abuse.
We use industry-standard encryption (TLS in transit, AES-256 at rest) to protect your data. We conduct regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active, plus 30 days after termination to allow for data export. Certain data may be retained longer where required by law (e.g., incident reports for compliance purposes).
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@aquamage.com. We will respond within 30 days.
The Service is not directed at children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification at least 30 days before they take effect.
For privacy-related questions or to exercise your rights, contact our Privacy Team at privacy@aquamage.com or at 123 Aquatic Drive, Suite 400, Boston, MA 02101.